Communication with your patients is a vital part of the care you give. Whether you need to inform them of a change to their appointment, give them the results of a test, or whatever else, you need to be able to share data with those you care for.
You’d rather not have to use the phone for communication every time, right?
And you shouldn’t have to – modern technology is available to help you streamline and optimize the ways in which you communicate with patients. Have you harnessed it for your practice?
Similar to Customer Relationship Management (CRM) solutions, a dental practice management platform should make it easy to automate confirmations in order to reduce late and no-show appointments, automatically send welcome packages to new patients that sign up at your practice, as well as market to and reactivate past patients with mass communications based on short-term promotions.
Even past automation, a dental software suite should offer new ways of communication that allow your patients to interact the way they prefer. Instead of having to call each patient any time you need to make contact, you should instead be able to send a text or email easily, based on what they prefer.
If you can’t do that with your current practice management software, then you need to make a change…
You should be enjoying a range of modern communication capabilities that keep in touch with your patients – NOVA can deliver them to your practice.
We can integrate your phone systems and practice management software with the right patient communication platform, providing a range of benefits:
With all the advantages an optimized communication platform provides for practices like yours, doesn’t it make sense to use one? That said, transitioning to a system isn’t necessarily easy; the good news is, you don’t have to do it on your own.
Partner with NOVA to start your pain-free migration to a more effective patient communication system today. Our team of experts will learn about your practice, determine how and where new communications capabilities will best support your daily work, and deploy your new platform with minimal downtime or delays – simple as that.
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As a consultant to dental practices, I help my clients maximize what can be done with their technology to maximize production and profit.