A key priority in practice management is how you and your staff communicate — the right dental software will optimize these processes.
Communication with your patients is a vital part of the care you give.
Whether you need to inform them of a change to their appointment, give them the results of a test, or whatever else, you need to be able to share data with those you care for. When you do share this data, it needs to be done securely, and ideally, it will occur via a method the patient prefers.
In other words, you shouldn’t still be relying on phone calls and in-person appointments for all of your communication.
Similar to Customer Relationship Management (CRM) solutions, your dental software should make communication a simple process. The right solution will automate the following tasks:
Beyond automation, the dental software you choose should also offer new ways of communication that allow your patients to interact the way they prefer. Instead of having to call each patient anytime you need to make contact, you should instead be able to send a text or email easily, based on what they prefer.
You should be enjoying a range of modern communication capabilities that keep in touch with your patients — NOVA can deliver them to your practice.
We can integrate your phone systems and practice management software with the right patient communication platform, providing a range of benefits:
With all the advantages that an optimized communication platform provides for practices like yours, doesn’t it make sense to use one? That said, transitioning to a system isn’t necessarily easy — the good news is, you don’t have to do it on your own.
If you have questions about harnessing technology to support your practice management processes, get in touch with Dan and the NOVA Computer Solutions team.
As a consultant to dental practices, I help my clients maximize what can be done with their technology to maximize production and profit.
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