SonicWall End User Software License Agreement

Rev. 2026.10.02

1. Scope. This End User License Agreement (“EULA”) is between SonicWall Inc. (“SonicWall”) and the individual or entity that will use the Software (“Customer”) and applies to the purchase, license, and use of Software provided by SonicWall. BY DOWNLOADING, INSTALLING, OR USING THE SOFTWARE, CUSTOMER ACCEPTS AND AGREES TO THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF CUSTOMER DOES NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT DOWNLOAD, INSTALL, ACCESS, OR USE THE SOFTWARE. If Customer accepts the EULA or installs or uses the Software on behalf of a business entity, then Customer represents that it has authority to take those actions, and the EULA will be binding on that business entity.

2. Framework; Order of Precedence; Definitions. This EULA consists of terms and conditions that govern the license and use of Software provided by SonicWall. Additional applicable terms are provided in SonicWall’s General Commercial Agreement found at https://www.sonicwall.com/legal/end-user-product-agreements (“Agreement”), including, without limitation, any terms regarding limitations of liability therein. The terms of the Agreement, Order, and applicable Service Plan(s) are hereby incorporated into this EULA. In the event of a conflict between the EULA and the Agreement, the terms of the EULA shall apply with respect to the Software. Capitalized terms not defined in the EULA shall have the meanings assigned to them in the Agreement.

3. Proprietary Rights and Ownership. Customer understands and agrees that (i) the Software is protected by copyright and other intellectual property laws and treaties, (ii) SonicWall, its Affiliates and/or its licensors own the copyright, and other intellectual property rights, title, and interest in and to the Software, (iii) the Software is licensed, and not sold, (iv) the EULA does not grant Customer any rights to SonicWall’s trademarks or service marks, and (v) SonicWall reserves any and all rights, implied or otherwise, which are not expressly granted to Customer in this EULA.

4. License Grant. In consideration of and subject to Customer’s full compliance with the provisions of this EULA, SonicWall grants to Customer, and Customer accepts from SonicWall, a limited, revocable, non-exclusive, non-transferable, non-assignable and non-sublicensable license (except as provided herein) to access and use the Software solely in the quantities and manner, and for the term or period (the “License Term”), specified in the applicable Order. Software licensed per Appliance may be used only on the Appliance on which it is delivered to Customer. For purposes of Software that is licensed by User or by Managed Node, a “User” is each authorized person with login credentials to the Software pursuant to this EULA and the applicable Order, and a “Managed Node” is any object managed by the Software including, but not limited to firewalls, devices, and other items sold by SonicWall. Unless stated otherwise in the Agreement, Users may not share login credentials. If no term or license period is specified in an order, the initial term shall be one (1) month. On expiration of the initial term of any license, the license and associated rights shall terminate unless Customer has placed an Order or otherwise set up an account or registration for renewal.

5. Use by Third Parties. Customer may allow its service vendors and contractors (each, a “Third Party User”) to access and use the Software licensed to Customer solely for purposes of providing services to Customer, provided that Customer ensures that (i) the Third Party User’s access to or use of the Software is subject to the provisions in the EULA, (ii) the Third Party User cooperates with SonicWall during any compliance review that may be conducted by SonicWall or its designated agent, and (iii) the Third Party Users promptly removes any Software installed on its computer equipment upon the completion of the Third Party’s need to access or use the Software as permitted by this Section. Customer agrees that it shall be liable to SonicWall for those acts and omissions of its Third Party Users which, if done or not done by Customer, would be a breach of the EULA.

6. License Requirements.

6.1. General. Customer must:

6.1.1. Run Software only on the hardware for which it was intended to operate;

6.1.2. Promptly install any Updates to Software as may be provided by SonicWall;

6.1.3. Use license keys only from SonicWall or an authorized SonicWall license key provider;

6.1.4. Treat the Software as SonicWall Confidential Information; and

6.1.5. Comply with the Agreement, this EULA and all applicable Third Party Terms.

6.2. Proprietary Notices. Each permitted copy of the Software and Documentation made by Customer hereunder must contain all titles, trademarks, copyrights and restricted rights notices as in the original. Customer understands and agrees that the Software may come bundled or otherwise distributed with or work in conjunction with open source or other Third Party Software.

6.3. Registration. SonicWall may require the registration of Software, establishment of an account (online or otherwise), and use of an online portal in order for Customer to (i) activate licenses, (ii) download, install, access or use Software, (iii) obtain Support Services or other warranty service or support, or (iv) receive any promotion, discount, rebate or other incentive.

7. License Restrictions. Except as otherwise permitted by the EULA, agreed in writing by SonicWall, or required by law, Customer may not and may not permit others to:

7.1. Modify, translate, localize, adapt, sell, rent, lease, loan, resell, sublicense, distribute, copy, republish, upload, post, transmit, create or prepare derivative works of, or encumber (e.g., by lien, security interest, etc.) the Software in any way;

7.2. Reverse engineer, decompile, disassemble, or attempt to discover or modify in any way the underlying source code of the Software or any part thereof;

7.3. Perform or fail to perform any act which would result in a misappropriation or infringement of SonicWall’s intellectual property rights in the Software;

7.4. Create a patent or other intellectual property based on the Software or any part thereof;

7.5. Use any license keys or other license access devices not provided by SonicWall, including but not limited to “pirate keys”, to install or access the Software;

7.6. Transfer license keys to any other person or entity;

7.7. Remove Software that was delivered on an Appliance from the Appliance on which it was delivered and load such Software onto a different Appliance;

7.8. Install and operate counterfeit versions of Software (i.e. software provided by anyone other than SonicWall or an authorized representative of SonicWall);

7.9. Download or install Updates from SonicWall or an authorized provider unless Customer has a valid support agreement;

7.10. Install Updates on Appliances that have gone end of service life without SonicWall’s prior written consent;

7.11. Attack or attempt to undermine the security, integrity, authentication or intended operation of the Software;

7.12. Violate or circumvent any technological use restrictions in the Software;

7.13. Use the Software on a service bureau, rental or managed services basis;

7.14. Modify or remove any proprietary notices or markings on or in the Software;

7.15. Use any trademarks or service marks of SonicWall, its Affiliates or suppliers without their prior written consent;

7.16. Provide access to the Software or make available to or allow use by any third party, except as expressly set forth herein, without SonicWall’s prior written consent;

7.17. Create or permit others to create Internet “links” to the Software or “frame” or “mirror” the Software on any server or other wireless or Internet-based device;

7.18. Use the Software to create or enhance a competitive offering or for any other purpose which is competitive to SonicWall;

7.19. Use the Software to create other software, products or technologies except as permitted herein for Development Tools;

7.20. Share or publish the results of any benchmarking of the Software without SonicWall’s prior written consent;

7.21. Share or publish any information regarding the existence of any vulnerabilities in the Software unless such vulnerabilities have previously been shared by SonicWall.

7.22. Use the Software for high-risk activities, including without limitation online control systems, or use in hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communications systems, air traffic control, life support, weapons systems or in any other device or system in which function or malfunction of the Software could result in death, personal injury or physical or environmental damage;

7.23. Use the Software for activities related to weapons of mass destruction, including but not limited to, activities related to the design, development, production or use of nuclear materials, nuclear facilities, nuclear weapons, missiles or support of missile projects, or chemical or biological weapons; and

8. Critical Updates. In the event SonicWall identifies one or more critical security vulnerabilities in any of its Software, SonicWall may develop an update to remediate such critical security vulnerabilities ("Critical Update"), and will, as developed, make such Critical Updates available to Customer. Customer agrees that SonicWall may, in its sole discretion, apply the Critical Update to any impacted Offerings in use by Customer, but that it is ultimately Customer’s responsibility to ensure that any Critical Updates are timely implemented. Critical Updates may be applied regardless of whether Customer has an active agreement for maintenance and support services.

9. Evaluation Software. Unless Customer had entered into a separate evaluation license agreement with SonicWall, the following terms apply to Software, including production-level code, pre-release code, not-for-resale software, and beta features, obtained from SonicWall for evaluation purposes (“Evaluation Software”). SonicWall hereby grants Customer a limited, revocable, non-exclusive, non-transferable, non-assignable, and non-sublicensable license to use the Software only for Customer’s own non-production environment and solely for internal evaluation purposes (“Evaluation License”). Each Evaluation License shall be granted for an evaluation period of up to thirty (30) days (“Evaluation Period”), which begins the earlier of (i) five (5) days after the Software is shipped or (ii) the date that Customer is granted access to the Software, plus any extensions granted by SonicWall in writing; provided, however, that such license shall terminate automatically if Customer does not activate such license and begin using the Software within thirty (30) days of the beginning of such Evaluation Period. Customer is responsible for any applicable shipping charges or taxes which may be incurred, and any fees which may be associated with an Evaluation License and usage beyond the scope of an Evaluation License. Software in beta or pre-release form may include features and capabilities which may not be available in SonicWall’s generally available commercial versions of the Software, and SonicWall has no obligation to make beta features or pre-release Software generally available. SonicWall retains the right during the term of the Evaluation License to modify, revise, or remove Software from Customer's premises. Customer acknowledges that SonicWall owns all modifications, derivative works, changes, expansions or improvements to Software, as well as all reports, testing data or results, feedback, benchmarking or other analysis completed in whole or in part in conjunction with usage of the Software. NOTWITHSTANDING ANYTHING IN THIS AGREEMENT, CUSTOMER UNDERSTANDS AND AGREES THAT EVALUATION SOFTWARE IS PROVIDED “AS IS”, WITH ALL FAULTS AND THAT SONICWALL DOES NOT PROVIDE ANY WARRANTY, SUPPORT, OR MAINTENANCE SERVICES FOR EVALUATION SOFTWARE, EVEN IF CUSTOMER DEPLOYS SUCH SOFTWARE IN A PRODUCTION ENVIRONMENT. EVALUATION SOFTWARE MAY CONTAIN DEFECTS. CUSTOMER SHALL EVALUATE THE EVALUATION SOFTWARE IN A NON-PRODUCTION TEST ENVIRONMENT, SAFEGUARD IMPORTANT DATA, AND NOT RELY IN ANY WAY ON THE CORRECT FUNCTIONING OR PERFORMANCE OF THE EVALUATION SOFTWARE AND/OR ACCOMPANYING MATERIALS. IN NO EVENT SHALL SONICWALL HAVE ANY DIRECT OR INDIRECT LIABILITY OF ANY KIND FOR CLAIMS, DAMAGES, OR CAUSES OF ACTION ARISING FROM OR RELATED TO ANY EVALUATION SOFTWARE.

10. Third Party Software; Open Source. “Third Party Software” is software, including open source software, that is contained in or provided with the Software and is licensed by a third party (“Third Party Licensor”) under its own terms of use (“Third Party Terms”), and is a Third Party Product under the Agreement. Third Party Software is governed solely by the applicable Third Party Terms and not by the EULA, and Customer is responsible for ensuring that it is properly licensed or authorized to use such Third Party Software. Third Party Terms may be provided with the Third Party Software or may be provided separately by SonicWall or the Third Party Licensor. By downloading or using such Third Party Software, Customer agrees to all applicable Third Party Terms.

11. Free Software. “Free Software” means Software that is provided to Customer without additional charge (e.g., scripts that enable customer installation, code that enables Customer to monitor Customer’s use of SonicWall Products, etc.) and may be subject to this EULA, Third Party, or OSS terms, as applicable. Customer may only use Free Software on or with Appliances or other equipment or in the operating environments for which SonicWall has designed that Free Software to operate. SonicWall may terminate any license to Free Software at any time in its sole discretion, and such license shall terminate automatically if Customer does not activate any license keys to the Free Software and begin using the Free Software within sixty (60) days of receiving the Free Software. Customer may not transfer Free Software to anyone else.

12. Development Tools. If the Software includes development tools, such as scripting tools, APIs or sample scripts (“Development Tools”), and unless there is a separate agreement between Customer and SonicWall or the Third Party Licensor for the Development Tools, Customer may use such Development Tools to create new scripts and code for the purpose of customizing Customer’s use of the Software (within the parameters set forth in the EULA and in the Development Tools themselves) and for no other purpose.

13. Resellers/Partners. If Customer purchases Software from a third party (“Reseller”), Customer acknowledges and agrees that (i) such Reseller is only reselling the Software and not sublicensing the Software to Customer, and (ii) the Software is provided to Customer subject to the terms of this EULA, and by downloading, installing or using the Software, Customer acknowledges and agrees to the terms of this EULA with respect to the Software. If Customer agrees to separate terms between Customer and Reseller, SonicWall is a third-party beneficiary of such terms and is entitled to exercise and enforce all of the Reseller’s rights and benefits under such terms.

14. Term and Termination. This EULA is effective as of the date SonicWall accepts Customer’s Order or Customer receives the Software, whichever is earlier. Unless terminated earlier as permitted herein, this EULA will terminate automatically upon the last date on which SonicWall provides any license to Software to Customer. Unless otherwise agreed in writing by SonicWall, each License Term shall begin on the earlier of (i) the date of activation, (ii) the date the applicable Software is first accessed or used by Customer, or (iii) sixty (60) days after the date of the Order for such Software, and shall remain in effect until the end of the License Term specified in such Order unless terminated as permitted herein. Except as otherwise provided herein, the EULA and the licenses granted hereunder shall be terminated automatically at the end of Customer’s License Term or subscription period unless Customer renews its rights. When the EULA terminates, all licenses granted hereunder automatically terminate and Customer must immediately cease use of the Software and return or destroy all copies of the Software. Except as otherwise agreed by SonicWall, Customer will not get a refund from SonicWall if the EULA is terminated.

15. Compliance Verification. Customer agrees to maintain and use systems and procedures to accurately track, document, and report its installations, acquisitions and usage of Software. Such systems and procedures shall be sufficient to determine if Customer’s deployment and use of the Software complies with the quantities, terms, and maintenance releases to which it is entitled. Upon SonicWall’s request, Customer shall provide a written report, signed by an authorized representative, listing Customer's then current deployment of the Software and/or the number of individuals that have accessed and used Software as well as any other information as may be requested by SonicWall. If Customer's deployment or use of the Software is found to be greater than its purchased entitlement to such Software, Customer will be invoiced for the over-deployed quantities at SonicWall’s then current list price without any deduction of discounts, rebates, incentives or other amounts plus the applicable Maintenance Services and applicable over-deployment fees. All such amounts shall be payable in accordance with the EULA. Additionally, if the unpaid fees exceed five percent (5%) of the fees paid for the applicable Software, then Customer shall also pay SonicWall's reasonable costs of conducting the audit.

16. Services Not Included. Support Services, Managed Services, and Professional Services are not Included under this End User License Agreement. If Customer purchases maintenance and support for Software, such services must be identified in Customer’s Order and shall be provided under a separate services agreement.

17. Third Party Rights. Other than as expressly set out in this EULA, this EULA does not create any rights for any person who is not a party to it, and no person who is not a party to this EULA may enforce any of its terms or rely on any exclusion or limitation contained in it.

18. Transferability. Customer may not transfer or assign the Software to another person or entity without SonicWall’s prior written consent. SonicWall may charge a transfer fee for any transfer or assignment. Customer shall remain responsible for all obligations under the EULA that Customer incurred prior to the effective date of any transfer or assignment

19. Survival. Rights and obligations under Sections of the EULA that by their nature should survive, including without limitation Sections 3 and 7, will survive the expiration or termination of this EULA or any default under or rejection in bankruptcy of this EULA by Customer.

20. Entire Agreement. This EULA, together with the Agreement and the terms of any applicable Service Plan and Order hereunder, is the complete and exclusive statement of the agreement between SonicWall and the Customer regarding the Customer’s use of Software.