About Love Dental Studio Love Dental Studio opened its doors in April 2024 in the heart of Washington, D.C.’s Edgewood community with a revolutionary mission: to transform the dental experience from daunting to delightful. Founded by Dr. Marla Yee, the practice is built on the cornerstones of love, patience, and integrity—principles reflected in every patient […]
Love Dental Studio opened its doors in April 2024 in the heart of Washington, D.C.’s Edgewood community with a revolutionary mission: to transform the dental experience from daunting to delightful. Founded by Dr. Marla Yee, the practice is built on the cornerstones of love, patience, and integrity—principles reflected in every patient interaction.
Love Dental Studio combines state-of-the-art technology with compassionate, personalized care. The practice offers comprehensive services from routine cleanings to cosmetic dentistry, clear aligners, and implants. Dr. Yee and her team leverage the latest advancements in dental care, including digital X-rays, CBCT imaging, and modern practice management software to provide minimally invasive yet highly effective treatments.
Love Dental Studio’s entire operation depends on reliable, secure IT infrastructure. From patient records and digital imaging to appointment scheduling and treatment planning, every aspect of patient care relies on technology working flawlessly.
Starting a dental practice involves countless moving pieces, and technology infrastructure is among the most critical. New practices face unique challenges:
Complex Initial Setup: Integrating networking equipment, computers, security cameras, sound systems, digital displays, and specialized dental equipment requires expertise and precise coordination.
Reliable Network Infrastructure: Modern dental practices rely on stable internet connectivity and network infrastructure for practice management, making downtime unacceptable.
Zero Tolerance for Downtime: When IT systems fail in a dental practice, patient care stops immediately. Appointments must be rescheduled, X-rays cannot be taken, and patient records become inaccessible.
Dental-Specific Technology Integration: From CBCT scanners to digital X-ray sensors and practice management software, dental offices require IT partners who understand how these specialized systems work together.
HIPAA Compliance Requirements: Protecting patient health information is not optional—it’s a legal requirement that demands robust security measures from day one.
For Love Dental Studio, finding an IT partner who could handle all these challenges while supporting their vision was essential to their success.
Opening a dental practice from the ground up is an enormous undertaking. Dr. Yee needed an IT partner who could not only install the necessary infrastructure but truly understand the unique needs of a modern, cloud-based dental practice.
“I think I interviewed maybe two other IT companies,” Dr. Yee recalls. The selection process was critical—the right partner would need to handle everything from basic networking to specialized dental equipment integration, all while keeping the project on schedule for the practice’s opening.
The requirements were comprehensive:
Most importantly, Dr. Yee needed a partner she could trust—someone personable, responsive, and invested in her practice’s success.
From the initial consultation, NOVA Computer Solutions demonstrated a different approach. “The first thing was the fact that Dan [Owner/President] was very personable and very reachable,” Dr. Yee explains. “I appreciated the meeting with him via Zoom just to kind of go over what my vision was and what I expected from an IT company.“
NOVA’s proposal process immediately stood out. “I like the way he presented the proposal. It was very thorough, very comprehensive,” Dr. Yee notes. “And I also liked how everything was detailed on the floor plan that I presented him.”
This attention to detail during the planning phase ensured that every aspect of the technology infrastructure was accounted for before installation began—preventing surprises and delays that could have jeopardized the practice’s opening timeline.
NOVA handled every aspect of the technology installation:
“I think the buildout process I was just really impressed by the level of professionalism and commitment,” Dr. Yee reflects. The NOVA team coordinated everything meticulously, ensuring all equipment was installed and functioning properly in time for the practice’s opening.
For a cloud-based practice where downtime means cancelled appointments and lost revenue, NOVA’s responsiveness has been invaluable. “They’re so responsive,” Dr. Yee emphasizes. “Spencer is great. He’s always available to answer questions or if an issue arises. It’s very easy to get someone on the phone to troubleshoot.“
This responsiveness isn’t just about convenience—it’s mission-critical. As Dr. Yee explains, “When the IT systems fail you, especially if you’re a cloud-based practice, having access to your IT team is truly valuable. If my system is down, that means that I can’t see patients. I don’t have access to any of their records. I can’t take X-rays. I can’t reach out to them. I can’t communicate with them.”
During the interview, NOVA’s responsiveness was on full display. When Dr. Yee mentioned she had sent an email about an issue that morning, NOVA called mid-interview to follow up. “I appreciate that. That’s very, very helpful,” she noted.
Beyond quick response times, NOVA helps resolve the day-to-day technical issues that can disrupt a busy dental practice. Whether it’s an X-ray sensor malfunction, display connectivity problems for team meetings, or other equipment issues, NOVA ensures problems are resolved in a timely manner. NOVA specializes in dental IT services – that’s all they do.
“X-rays are essentially the road map for dentists,” Dr. Yee explains. “Not being able to take X-rays [wouldn’t be good], it’s very critical.” Having a reliable IT partner who understands the urgency of these issues makes all the difference.
HIPAA compliance and cybersecurity can be overwhelming for practice owners, but NOVA handles it seamlessly. Their cybersecurity services are designed for peace of mind. “Everything is secured,” Dr. Yee confirms. “That’s just one less thing that I have to worry about. It’s nice that I can leave that to them and trust them to make sure that everything is tight and secured and that we’re not at the risk of having our systems hacked into.“
When asked to describe it, Dr. Yee summed it up perfectly: “Like set it and forget it.“
Thanks to NOVA’s thorough planning and expert execution, Love Dental Studio opened on schedule with fully functional technology systems. “Spencer was just like really great with coordinating everything, getting everything in here installed in a timely manner,” Dr. Yee recalls. “They were super helpful with setting up the computers, the printers, and everything like that. I was just overall just very impressed with that whole installation process.”
The practice has been able to focus on what matters most—providing exceptional patient care—rather than worrying about technology failures.
Love Dental Studio is now celebrating its one-year anniversary, having built a reputation for exceptional care and a patient-centered approach. The practice was even named a finalist for “Best Dentist” by Washington City Paper—a remarkable achievement for a practice in its first year.
With NOVA handling security and IT infrastructure, Dr. Yee can focus on expanding her team’s clinical skills, implementing new technologies, and serving more patients in the community. The “set it and forget it” approach to IT security means one less thing on a busy practice owner’s plate.
When asked if she would recommend NOVA to other dental practices, Dr. Yee’s response was emphatic: “I would certainly recommend them. I would say that NOVA really sets the bar high for other IT companies. They it’s like your one-stop shop for everything. They do a really good job. They know the field. They know the industry, and they know how to help dental offices and dental professionals be functional and successful.“
NOVA Computer Solutions is a trusted IT support provider specializing in dental practices in Woodbridge, Washington, Fairfax, Alexandria, Arlington, and across the United States. With a focus on professional, reliable computer networking services and solutions, NOVA delivers streamlined technology that supports practice growth at prices that work for small businesses. By leveraging industry best practices and proven workflow procedures, NOVA ensures IT systems run at full speed to support daily operations—from initial practice buildouts to comprehensive ongoing support.
Opening a new practice or looking to upgrade your IT infrastructure? Contact NOVA Computer Solutions today to learn how we can provide the expertise, reliability, and partnership your dental practice needs to thrive. Call (703) 499-8760 to get started.
“NOVA really sets the bar high for other IT companies. They know the field. They know the industry, and they know how to help dental offices and dental professionals be functional and successful.”
— Dr. Marla Yee, Founder, Love Dental Studio
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