About Clinton Braces Clinton Braces is an orthodontic practice with two locations in Clinton, Maryland and the Anacostia neighborhood of Washington, D.C. Led by Dr. Julian Park, the practice provides comprehensive orthodontic care for both adults and children, offering services including traditional braces, Invisalign, clear braces, and indirect bonding. The practice leverages modern technology like […]
Clinton Braces is an orthodontic practice with two locations in Clinton, Maryland and the Anacostia neighborhood of Washington, D.C. Led by Dr. Julian Park, the practice provides comprehensive orthodontic care for both adults and children, offering services including traditional braces, Invisalign, clear braces, and indirect bonding. The practice leverages modern technology like the newest iTero scanner for Invisalign treatment planning, making reliable IT infrastructure essential to their daily operations.
Orthodontic practices face technology demands that go far beyond basic email and documents. Digital imaging systems, practice management software, patient records, and surveillance systems all require reliable network infrastructure and expert management. Multi-location practices face additional complexity – keeping systems synchronized, secure, and HIPAA-compliant across offices demands specialized IT knowledge.
For Dr. Park, who had been self-managing IT for his practice, the demands of running two locations made it clear that professional IT support wasn’t a luxury – it was a necessity that needed to be handled by experts.
When Clinton Braces undertook a renovation of their D.C. office, Dr. Park needed an IT partner who could handle the full scope of the buildout – from network infrastructure to security systems – while also providing ongoing management across both locations.
Dr. Park spoke with a few IT companies during his search. NOVA Computer Solutions came recommended by Arminco, the contractor handling the D.C. office renovation. That trusted referral, combined with NOVA’s dental industry expertise, led Dr. Park to bring them on board.
NOVA handled every aspect of the D.C. office’s IT infrastructure, coordinating their low voltage subcontractors to run the Ethernet cabling and install the camera system, while setting up the server and backup systems and designing the full IT layout for the space. Dan, NOVA’s Founder, was personally involved in the design process, including camera placement and server rack installation.
“The [build-out and installation] part went great, their low voltage guys did great too,” Dr. Park recalls. “Overall, that was pretty smooth.”
What began as a renovation project has grown into a six-year partnership spanning both locations. NOVA manages Clinton Braces’ server, backup systems, and camera systems across both the Clinton, Maryland and D.C. offices – providing consistent, reliable support that allows Dr. Park to focus on patient care.
“That’s one less thing that I have to worry about,” Dr. Park explains. Having NOVA handle IT to a professional standard made managing two locations significantly easier.
When issues arise, Dr. Park knows he can count on NOVA’s team. “They’re great. I always can reach somebody when I call,” he says.
Dr. Park highlights Muhammad, his primary technical contact, as a standout. “Mo is great. He’s very knowledgeable, very helpful,” Dr. Park shares. “He knows our system very well. He usually gets to it right away.”
For an orthodontic practice handling sensitive patient information, security and HIPAA compliance are non-negotiable. NOVA handles it all. “Dan’s an expert in that. He put everything necessary in place,” Dr. Park confirms. “I feel pretty confident that he did what is required.”
NOVA manages cybersecurity from the background, allowing Dr. Park to focus on orthodontics rather than worrying about compliance and data protection.
When Clinton Braces planned to open a new office, Dan personally designed the entire IT infrastructure for the space. “He went above and beyond during that process,” Dr. Park notes, praising the level of attention and commitment NOVA brought to the project.
In six years of partnership, NOVA has provided Clinton Braces with stable, reliable IT management. Dr. Park notes that fortunately they haven’t experienced any major failures – and credits NOVA’s proactive management for that track record.
By entrusting IT management to NOVA, Dr. Park eliminated a significant operational burden. The practice runs smoothly across both locations, with professional-grade infrastructure, security, and support in place.
When asked whether another IT company could match NOVA’s service, Dr. Park is clear: “I highly doubt there is any other company that can really beat them.” He adds that NOVA’s dental industry specialization makes them a particularly strong fit: “If you are a dentist looking for an IT company, I can’t think of any other similarly sized or bigger company beating the service that NOVA provides.”
Trusted Referrals Matter: NOVA came recommended by a trusted contractor, and that referral led to a six-year partnership.
Dental Industry Expertise Makes a Difference: Working with an IT provider who understands the unique needs of dental and orthodontic practices streamlines setup and ongoing support.
Consistency Builds Confidence: Having a dedicated, knowledgeable technician who knows your systems inside and out makes every interaction more efficient and effective.
Security Should Be Handled by Experts: HIPAA compliance and cybersecurity are best left to professionals who can manage it seamlessly in the background.
NOVA Computer Solutions is a trusted IT support provider specializing in dental practices across the United States, including dedicated IT services for orthodontists. With a focus on professional, reliable computer networking services and solutions, NOVA delivers streamlined technology that supports practice growth.
By leveraging industry best practices and a proven dental IT onboarding process, NOVA ensures IT systems run at full speed to support daily operations – from initial office buildouts to comprehensive ongoing management across multiple locations.
Looking for an IT partner who understands orthodontic and dental practices? Contact NOVA Computer Solutions today to learn how we can provide the expertise, reliability, and partnership your practice needs.
“I highly doubt there is any other company that can really beat them.”
– Dr. Julian Park, Owner, Clinton Braces